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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jared chapman

February 11, 2026

5  out of  5
rating by Jared chapman
"I had an excellent experience working with Bryan Kozlowski for all my auto, life, and home insurance needs. Bryan was incredibly knowledgeable, attentive, and patient, taking the time to thoroughly explain my options and help me find the best coverage at a great price. His professionalism and genuine care made the entire process smooth and stress-free. I highly recommend Bryan Kozlowski and State Farm to anyone looking for reliable and personalized insurance service. Five stars all the way!"
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Aaron Davis

September 22, 2025

5  out of  5
rating by Aaron Davis
"Good people, best agency in Michigan!"
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Althnett Turner

September 9, 2025

5  out of  5
rating by Althnett Turner
"Awesome customer service and support. My experience with Joe at State Farm was the most compassionate, caring, understanding and very effective. His kindness was so appreciated and his love for people was totally worth my time. Just wanted State Farm to know what an amazing young man they have and he deserves recognition for a job well done!"
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Denise

August 14, 2025

5  out of  5
rating by Denise
"I just want to add to my review that Bryan is always very quick to respond to me when I reach out to him. Excellent office. They all do a great job! Joseph is the one I mainly talk to and he is quick and thorough and super friendly! Thank you Joseph and thank you to the rest of the office!"
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Katherine Lunsford

August 12, 2025

5  out of  5
rating by Katherine Lunsford
"Great agency. Always willing to go the extra mile and help us out. Recently I had to replace my windshield and I called my agent and they set it up and they are coming Thursday to my house to fix the front windshield at my convenience. Appreciate these guys. Been with them for 6 years."
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Sean Wahl

August 11, 2025

5  out of  5
rating by Sean Wahl
"Bryan and team are wonderful and responsive! Bryan is always available for a call/email with ANY question about our policies. His office is supported with great internal State Farm support people who were quick to help arrange a tow or start a claim at any hour of the day/night. Would highly recommend to anyone looking for insurance in metro-Detroit!"
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John Thomas

August 11, 2025

5  out of  5
rating by John Thomas
"Bryan is quick to respond, knowledgeable, and genuinely looking out for my best interests. Whether it’s answering a quick question or helping navigate a claim, he makes the process easy and stress free. Highly recommend to anyone looking for an agent who truly cares"
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Anthony Schooley

August 11, 2025

5  out of  5
rating by Anthony Schooley
"Great agency, great people! Would recommend to anyone!"
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doreen monaco

August 11, 2025

1  out of  5
rating by doreen monaco
"One of the worst agents i've ever i've dealt with, and i've been in the insurance industry for over 30 years. I tried to take a policy out in march of this year and it took these people almost four months for me to actually get a current, correct policy. At one time they had three insurance policies out in my name at the same time before getting it right. I had declined a specific coverage on day one, and that coverage appeared on my policy. And I was charged for it, for all the months it took for them to get it right. They did slowly reimburse me for that error but the point is, I asked for it not to be on the policy. And they put it on anyway and charged me for it and blamed the underwriting department. Bryan and Joe are a joke and the way that they do business. And finally, after all, my complaints to them Bryan tells me if i'm so unhappy with them to go to a different agency which I did. Stay clear people!!!!!!!"
We responded:
"I’m truly sorry to hear about your negative experience with our agency and I feel we did our best to correct how things issued. We aim to provide exceptional support. I did my best to get things corrected within a reasonable timeframe as well as made sure to respond to you instantly on every issue. I wish you the best with your new agent, I hope he can meet your needs even better!"
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Doug Cook

July 25, 2025

1  out of  5
rating by Doug Cook
"Worst agency ever... Bryan is an absolute joke for an agent. Never returns calls and talked to me, his client, like he thinks he is better then me. Look around... Almost everywhere is cheaper and you dont have to deal with that clown 🤡"
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. I do my best to take care of all my customers and do not feel as if I am better than anyone... I returned all calls in to our agency regarding your claim issue and spoke to you and your wife to better assist, I am sorry that you are not satisfied with the outcome. "
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Darkroast72 fpv

June 26, 2025

5  out of  5
rating by Darkroast72 fpv
"The people at Bryans office are FANTASTIC! I had Cure insurance and after all the trouble with them it was so nice to work with professionals who actually care about someone. I will be with State Farm for life!"
We responded:
"Thank you for being such a great customer!"
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Taylor Ticknor

June 25, 2025

5  out of  5
rating by Taylor Ticknor
"This office is on top of it. I’ve had over 8 cars insured with them and they always are looking out for me. Would recommend for any joe this side of the Mississippi"
We responded:
"Thank you! We’re always happy to help!"
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Joe Vollmerhausen

June 25, 2025

5  out of  5
rating by Joe Vollmerhausen
"Kristen is the best! Bryan knows his stuff! All the team members are an absolute delight!!!!!!!"
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Tamara Smith

May 28, 2025

1  out of  5
rating by Tamara Smith
"I decided to change insurance companies after many years from my previous insurance carrier. It was a horrible experience from the beginning!!! Agent kept calling so I decided to give them a try. Big mistake!!Quotes kept changing, customer service was inadequate and not very knowledgeable. It took a month to get a policy revision I was told underwriting is just backed up. Be careful trusting this offices services with your insurance needs. Not sure if this is State Farm in general or just this office but do not recommend going business with this office.Asked to speak to owner and was left on hold!!"
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to me directly so we can work towards a resolution. "
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Blake Sonka

July 24, 2024

5  out of  5
rating by Blake Sonka
"Bryan and his staff have always been amazing to work with. Quick responses and knowledgeable staff that has always pointed me in the right direction. Highly recommend!"
We responded:
"Thank you!"
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Rachael McBride

July 24, 2024

5  out of  5
rating by Rachael McBride
"If I could give higher than five stars I would. I reached out to the office not knowing one thing about insurance and let me say I’m glad I contacted this office. They were incredibly helpful when it came to my questions they were very timely in when they responded (within 24 hrs). The manager was very knowledgeable as well. I would refer any one that is looking for insurance to them for all their insurance needs!"
We responded:
"Thank you!"
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Marissa Pugliese

July 24, 2024

1  out of  5
rating by Marissa Pugliese
"After being with State Farm all of my life, I promptly found another insurance company to do business with after having the unfortunate luck of dealing with this office. Agent takes a full month to respond about important (well obviously, not important to him!) insurance questions pertaining my policy. Switched to another agent and got answers immediately. Dealing with this office has ruined my relationship with State Farm. And the office manager, Kristin, is incredibly rude and doesn’t find importance in responding to emails or giving out correct information. If you are a State Farm member, I would choose ANY insurance agent except this one."
We responded:
"We are sorry you feel that way! We did our best to resolve your issues that you were having with prompt responses. We wish you nothing but the best with your new agent."
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Grant Jebbia

May 17, 2024

5  out of  5
rating by Grant Jebbia
"Responsive and helped me with all of my questions, great customer service."
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Christine

March 30, 2024

5  out of  5
rating by Christine
"So attentive, available and so very kind. I have spoken with a few of the staff and they're always so kind and friendly! They get it done!"
We responded:
"Thank you!!!"
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Hannah Varner

October 22, 2023

5  out of  5
rating by Hannah Varner
"Joe was very helpful in explaining coverage options. Would recommend, will return."
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Linda Greenhill

September 15, 2023

5  out of  5
rating by Linda Greenhill
"He's great"
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Alexandria Bradley

January 20, 2022

5  out of  5
rating by Alexandria Bradley
"Everyone here is great to work with! Called to get auto and home insurance quotes. They answered all my questions, saved me a lot and provided more coverage than my previous insurance company. I highly recommend this agency!"
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terry pieper

December 8, 2021

5  out of  5
rating by terry pieper
"Great small town personal service with a smile. Wish other companies had same customer service"
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Dusty Swank

November 24, 2021

5  out of  5
rating by Dusty Swank
"Excellent service! I appreciate that Bryan and his team take the time to get to know you, in order to underwrite the best policies with the right coverage, at the VERY best price, for your situation. I shopped around and found the BEST team to save me $$$. Thanks Bryan!!"
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Stephanie Cleland

November 24, 2021

4  out of  5
rating by Stephanie Cleland
"He listened to what I needed and didn't try to push me into making any snap decisions. He provided me with my options and gave me time to go over them before giving him an answer."